Work Experience
Summary of Qualifications
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Proactive, detail-oriented Salesforce Consultant / Developer with 10+ years of experience optimizing business processes, architecting automation, and delivering scalable Salesforce solutions. Specialized in Salesforce Integrations, Service Cloud, Experience Cloud (Digital Experience/Partner Portals), Pardot (Account Engagement), Flow automation, and Sales Cloud optimization across construction, real estate, energy, and nonprofit organizations.
Expert at translating business requirements into technical solutions, improving operational efficiency, and driving user adoption through training and strategic system design. Strong background aligning technical builds with business priorities and executive goals.
2023 - 2025
Salesforce Developer
Camp Construction
Houston, TX
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Architected, designed, and deployed advanced automation using Flows, Apex and Validation rules, supporting full lifecycle processes for Leads, Estimating, Opportunities, and Proposals.
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Built and maintained custom Lightning Components and dynamic user experiences, improving productivity for Sales, Estimators, Operations, Marketing and Executives.
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Integrated Smart Apartment Data into Salesforce, automatically generating Leads and Property Accounts, improving efficiency & data quality.
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Partnered with Marketing to implement Pardot (Account Engagement), track email engagement, and automate campaign execution.
2022 - 2023
Salesforce Administrator
Nine Energy Service
Houston, TX
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Partnered with leadership & business units to refine business processes, ensuring system scalability and alignment with operational needs.
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Managed user roles, profiles, permissions, and advanced data operations.
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Built automation using Apex & Flow; created documentation & training materials for high adoption.
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Supported integrations from external systems ensuring seamless data flow.
2018 - 2022
Salesforce Administrator
Viking Service Group
Houston, TX
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Created & configured Salesforce users, workflows, validation rules, and security controls.
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Leveraged and set up AppExchange products to develop solutions, managed bulk data loads, and change requests.
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Monitor Salesforce org performance and security, managed package installations, and access management.
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Created and updated reports and dashboards to meet evolving business needs and ensured proper training and understanding.
2012 - 2018
Director of Business Development
Viking Service Group
Houston, TX
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Led business development initiatives to grow the company portfolio and identified key targets to increase department growth.
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Supported the company with bidding, re-bids, and benchmarking and worked closely with operational leadership on continuous improvement and business excellence.
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Engaged in sales activities outside of the office, face-to-face, including, but not limited to, creating relationships with customers to develop a clear, complete understanding of their potential business issues and needs.
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Innovated and improved processes, provided training, support, and motivation to inside and outside sales personnel while maintaining sales reports.
2010 - 2012
Sales Manager
Stratus Building Solutions
Houston, TX
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Developed new prospects and accounts through cold calls to local businesses and delivering persuasive sales presentations.
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Created and delivered comprehensive proposals and contracts, consistently meeting and exceeding monthly sales quotas.
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Fostered positive customer and vendor relationships.
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Screened applicants and provided ongoing training, support, and motivation to enhance sales team performance.
2006 - 2009
Account Executive
Jani-King International
Houston, TX
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Initiated and developed new client relationships through cold calling and effective sales presentations.
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Created and delivered tailored proposals, consistently exceeding monthly sales quotas.
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Maintained positive customer relations and kept detailed sales reports for performance tracking.
Professional Skillset
Salesforce Lightning
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Sales Cloud
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Service Cloud
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Flow Automation
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Field FX
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Apex
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Dell Boomi
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IT Integration
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Freshdesk
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Twilio